Privacy Policy

1. Introduction

Cardseekers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide when you create an account, place an order, subscribe to our newsletter, or contact customer support. This includes:

• Name and email address
• Shipping and billing addresses
• Phone number
• Payment information (processed securely through Mollie)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Operating system
• Pages viewed and time spent on pages
• Referring URLs

3. How We Use Your Information

• Process and fulfill your orders
• Communicate with you about your orders and account
• Send promotional emails (with your consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. We use Vercel Analytics for privacy-friendly website analytics. You can control cookies through your browser settings.

5. Sharing Your Information

We may share your information with:

• Mollie — for secure payment processing
• Shipping carriers — for order fulfillment and delivery
• Resend — for transactional and marketing email delivery

We may also disclose your information if required by law or in response to valid requests by public authorities.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including SSL encryption, secure password hashing, and access controls. However, no method of transmission over the internet is 100% secure.

7. Your Rights (GDPR)

As a resident of the European Economic Area, you have the following rights under GDPR:

• Access — request copies of your personal data
• Rectification — request correction of inaccurate data
• Erasure — request deletion of your personal data
• Restrict processing — request limitation of data processing
• Data portability — request transfer of your data
• Object — object to our processing of your data

To exercise these rights, contact us at privacy@cardseekers.nl.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Order data is retained for 7 years to comply with Dutch tax and accounting regulations. You may request deletion of your account data at any time.

9. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.